How to Access Our Services

  • Come in to any of the Mediation Centres
  • Meet with an Intake Officer to explain the general nature of the problem
  • Await contact by the Centre
  • If counselling only is required an appointment will be made for the client to meet with the Social Work Specialist
  • If the matter is suitable for mediation, the second party will be contacted and informed that a request for mediation has been made at the Community Mediation Centre
  • Once both parties agree to mediation and it is has been demonstrated that mediation is suitable to resolve the matter, a Mediator will be assigned to the case
  • The case can proceed to mediation
  • If it is determined that another intervention is required prior to mediation, an appointment will be made for the client with the appropriate professional